FAST SHIPPING!

Shipping, Returns, Refunds

 Returns
Online purchases can be returned for a refund or store credit within 15 days from order date. Buyer is responsible for any return shipping costs.

No returns are accepted on SALE ITEMS.

Any item deemed eligible for return must be unused and in its original condition & packaging.
Process
To begin your Return Request, please email info@zooteapia.com with SUBJECT LINE: RETURN: ORDER ####### and include a copy of your email receipt.

We will reply back to you within 48 Hours with the RETURN AUTHORIZATION & INSTRUCTIONS.

When you receive your Return Authorization, please return package to:

zooTEApia
ATTN: RETURNS ORDER #____________
2001 N. Adams St. Suite 612 Arlington VA 22201

No returns will be accepted without RETURN AUTHORIZATION.
Returns Shipping

Buyer is responsible for any return shipping costs.

Ship items back using a secure method with tracking number.

We are not responsible for returns lost in transit.

Refunds
Once we receive the package, please allow up to 5 business days to process your return.

Refunds will be issued to the original payment method. If the original payment method is unavaliable, the refund amount will be issued as store credit.